Details
Services Marketing
|
16,19 € |
|
| Verlag: | Cram |
| Format: | EPUB |
| Veröffentl.: | 01.01.2012 |
| ISBN/EAN: | 9781467238007 |
| Sprache: | englisch |
| Anzahl Seiten: | 33 |
DRM-geschütztes eBook, Sie benötigen z.B. Adobe Digital Editions und eine Adobe ID zum Lesen.
Beschreibungen
Facts101 is your complete guide to Services Marketing. In this book, you will learn topics such as Consumer Behavior in Services, Customer Expectations of Service, Customer Perceptions of Service, and Listening to Customers Through Research plus much more. With key features such as key terms, people and places, Facts101 gives you all the information you need to prepare for your next exam. Our practice tests are specific to the textbook and we have designed tools to make the most of your limited study time.
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